Shipping Information

At Brenza, we work hard to get your order to you as quickly and safely as possible. Here's everything you need to know about our shipping process.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times

Shipping Method	Estimated Delivery Time
Standard Shipping	7–14 Business Days
Express Shipping	3–7 Business Days

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. We offer free standard shipping on orders above a certain amount — check your cart for current promotions!

International Shipping

We ship to most countries worldwide. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the buyer. Delivery times may vary depending on your country's customs procedures.

Order Tracking

Once your order has been shipped, you will receive an email with your tracking number. You can use this number to track your order directly through the carrier's website.

Lost or Stolen Packages

Brenza is not responsible for lost or stolen packages after they have been confirmed as delivered. If your package is lost in transit, please contact us at support@brenza.com and we will work with the carrier to resolve the issue.

Incorrect Address

Please double-check your shipping address before placing your order. If you notice an error, contact us immediately at support@brenza.com. We cannot guarantee address changes after the order has been processed.

Need Help?

If you have any questions about your shipment, feel free to contact us and our team will be happy to assist you.