Privacy Policy

🔒 Privacy Policy

Your privacy is important to us at Brenza. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and make purchases.

📊 Information We Collect

Information you provide:

  • Account information (name, email, password)
  • Shipping and billing addresses
  • Payment information (processed securely)
  • Customer service inquiries
  • Survey responses and feedback
💡 Security Note: We never store full credit card details. All payments are processed through secure, PCI-compliant payment gateways.

⚙️ How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Send order confirmations and updates
  • Respond to customer inquiries
  • Improve our website and products
  • Send promotional emails (with your consent)
  • Analyze trends and customer behavior
  • Detect and prevent fraud

🔐 Data Protection

We implement industry-standard security measures to protect your data:

  • SSL/TLS encryption for all data in transit
  • Secure servers with firewalls
  • Regular security audits and updates
  • Limited access to personal information
  • Strong password policies
🛡️ Important: While we use best practices to protect your information, no transmission over the internet is 100% secure.

🍪 Cookies & Tracking

Our website uses cookies to enhance your experience:

  • Session cookies - Keep you logged in
  • Analytics cookies - Track website usage
  • Marketing cookies - Personalized recommendations
  • Preference cookies - Remember your settings

You can control cookie preferences in your browser settings. Note that disabling cookies may affect your shopping experience.

✋ Your Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of your personal data
  • Rectify: Correct inaccurate information
  • Erase: Request deletion of your data (Right to be Forgotten)
  • Restrict: Limit how we use your data
  • Portability: Receive data in a structured format
  • Object: Opt-out of marketing communications

To exercise these rights, please contact us.

📧 Contact Us

If you have questions about this Privacy Policy, please reach out:

  • Email: privacy@brenza.com
  • Address: 123 Beauty Street, New York, NY 10001
  • Response Time: Within 30 days

This Privacy Policy is effective as of June 2026 and may be updated periodically. We encourage you to review this page regularly.